For additional information call: 1 (585) 786-6275


This course is designed to provide participants with information to enhance their professional behavior, appearance, and appropriateness in the workplace.

Objectives of Training:

  • Understand the importance of professional ethics and etiquette
  • Identify how attitude impacts the company, co-workers, and customers
  • Understand the importance of accountability, dependability, and honesty
  • Identify how to establish professional boundaries
  • Identify appropriate work attire
  • Understand how to communicate professionally
  • Identify how to resolve conflict in the work setting

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